Category: Management training

A New Angle on Continuous Learning and Development

    Admit it, company-mandated training is something none of us look forward to. Being told to do something as part of a tick-box exercise doesn’t fill us with the …

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Coaching for managers under the SM&CR regime

Are you the sort of manager who tells and instructs your team what to do? Or are you the manager who is curious to know what your team have to say …

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General Insurance Pricing Practices – Final Rules Published

The FCA has published its long awaited General Insurance Pricing Practices Policy Statement, all 200+ pages of it. It represents one of the biggest regulatory changes in years. PS 21/5: …

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Paws for thought:

Are pets in the workplace the next standard wellness initiative? According to the Pet Food Manufacturers’ Association, a total of 3.2 million households in the UK have acquired a pet …

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Make Your Staff Training Programme Work For You

Investing in effective staff training for your employees may mean the difference between success and failure Recently we had the pleasure of catching up with revered CII trainer, Diane Jenkins …

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Specialist HR Solutions for insurance firms

    “What is IHRS?” we hear you ask! Insurance HR Solutions is the HR arm of the UKGI group with a specialist offering of HR services specifically tailored to …

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Class is in session – Welcome to Searchlight’s virtual classroom

Over the past 12 months, we have seen a dramatic shift in how training is delivered. From small businesses to big enterprises, everyone seems to be recognizing the benefits of …

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How to maintain Millennial talent and show the seasoned executives a thing or two about technology

According to Harvard Business Review and using BNY Mellon, the American Investment Bank as an example, companies are struggle to retain Millennials (anyone born between 1981 and 1996) and the …

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How Coaching can facilitate business transformation in a VUCA world – A practical guide

Meet VUCA, the new normal VUCA (pronounced voo–ka) is an acronym for: Volatility – things are changing quickly but not in any predictable way Uncertainty – past experience is not …

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Operational Resilience: Is Your Firm Ready?

“By failing to prepare, you are preparing to fail” Benjamin Franklin   Have you ever wondered how your team would respond to a crisis, or if your firm’s disaster recovery …

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Leadership in the Time of Covid-19

2020 – A year many of us will remember, probably for all the wrong reasons. Business leaders have undoubtedly had the most challenging experience of their careers, putting on a …

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Managing people working from home

Getting the best from people working from home has lately become a core skill for many UK managers. Given how suddenly Covid-19 accelerated a pre-existing trend towards remote working, many …

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New workshops brochure launched

The latest edition the Searchlight Academy brochure listing all the face to face training workshops we currently have scheduled for the remainder of 2020 and 2021 is now available for …

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Time to brush up those interviewing skills?

Searchlight’s Interviewing Skill training workshop provides the knowledge you or your staff need to carry out interviews effectively, consistently, and professionally. After all, if you recruit the wrong person it …

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SM&CR and the leaders of the future

The recent introduction of the Senior Managers and Certification Regime (SM&CR) makes high-calibre leadership more essential than ever for UK insurance brokers. Since the new rules came into force for …

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Online learning can make your T&C budget go further

If you’re looking to make a modest training and development budget go further, one option to consider is including e-Learning as part of your training and competence plan. Comprehensive, flexible …

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How to write the perfect business letter

Follow these simple rules and you can’t go wrong: Always use language that is: Clear Direct Open Confident Use positive language Insurance language can often be rather passive and lifeless. …

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Handling client assets: what brokers need to know.

The FCA is currently taking a very close interest in how insurance brokers handle client assets. The Senior Managers and Certification Regime (SM&CR) brings a strong focus on ensuring strong …

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