Searchlight is the UK’s leading provider of training services to the insurance and financial services industry. Whether you are looking for technical, regulatory compliance, leadership, sales & marketing, professional or even IT skills, delivered by face-to-face training, e-learning or consultancy, we can offer you a market leading solution at a highly competitive price.
We have more than 50 experienced specialist trainers and consultants who have a detailed understanding of the real issues faced by brokers, insurers and IFAs in today’s market place.
Searchlight is widely recognised as the UK’s leading provider of both insurance technical and insurance management training. We were the first company to be accredited with a certificate of excellence for training providers by the Financial Services Skills Council and we are a recognised training provider for The Institute of Leadership and Management.
In 2014 we were delighted to be recognised for our superior customer service, winning the Best Business Award for our professional services.
The week was amazing and gave me a detailed insight into the world of insurance and how it all works. Thanks again was a pleasure to be there.
I thought the trainer was brilliant. He was very informative, included all the areas we wanted covered and kept my attention throughout. Thank you.
The trainer is very knowledgeable and very good at explaining things. This training was actually a worthwhile workshop and the trainer made sure we all understood and engaged with what he was explaining.
Trainer is very knowledgeable and has a great way of explaining insurance
An excellent workshop, delivered in an expert and engaging way.
A superb trainer with a lot of knowledge and experience. He’s always approachable and helpful.
Great session, very informative. Gave a great insight into Compliance and the importance of ensuring good business practice.
Really useful with some very good, easy to undersand real-life examples used.
Good presenter, open to questions with a deep understanding of the topic.
Trainer was excellent, very upbeat and interactive. We were made to feel very comfortable and it was easy to learn.
I think no matter what area of insurance you are in, you should go on this course, as knowing more about the policies/risks/covers will help with your everyday job, whether it is claims/broking/underwriting.
On behalf of all the attendees from the course yesterday, we just wanted to say how useful we found the training. You made it entertaining and fun, which is saying something for a dry subject like CASS.
Several people said this was the best Insurance Act update they had attended - with good case study examples and not too much ‘legal jargon’.
Excellent ..... very thought provoking!
Trainer was excellent - very knowledgeable and enthusiastic. Very enjoyable seminar and worthwhile.
Excellent course, well presented. Very knowledgeable trainer in insurance and not simply on the subject - made the subject very interesting.
Thanks again for yesterday. There have been lots of rave reviews about the session so thank you for making it so ‘insightful’.
Presentation was given in a very relaxed, informative and easy to understand way.
I can’t thank you enough for the two days, everyone commented how nice you were and how you made the sessions so interesting and enjoyable. Hopefully we’ll be able to engage you again at some point in the future.
The training went amazingly well. The group loved your trainer and the feedback has been the best we have had yet.
Without question this trainer is one of the best trainers; he keeps people totally engaged throughout the day and gets them to interact without any pressure. Definitely no death by Power Point on his courses.
Excellent! Thoroughly enjoyed and understood.
Really informative and well presented course. Trainer was very knowledgeable, patient and experienced. Aimed at the right level.
Very good, with real life examples from insurance to substantiate points and enhance learning.
Excellent knowledge and willing/able to answer questions and go into more detail.
Exactly as required to give a high level overview of the insurance market and our company. Well presented and a good mix of stories and humour.
A subject that most would find dry and hard to handle but the trainer made it easy to follow and for once I don't think a session was long enough!
Very impressed with trainer's knowledge and found her pointers very useful
I just wanted to say that it was a pleasure having your trainer around for the last three days and I have received some very good feedback following the course he has just run. He is professional, extremely knowledgeable and completely self sufficient
Delightful! Funny, clear and concise
The trainer's presentation contained the perfect balance of knowledge and personal experience to make it a uniquely informative experience
Great trainer, brilliant training course
The trainer provided a very comprehensive detailed (and funny!) explanation of insurance. I learnt a lot - he made everything relevant to our individual roles (ie marketing, claims, etc.)
Trainer's knowledge was great and she really holds your attention (no mean feat when talking about insurance)
Excellent overview .... specifically addressed overlap of coverage amongst casualty and aviation policies currently available
Very interesting, good participation by all, good discussion and very informative
Trainer was captivating, very knowledgeable and made the financial sector interesting..... I would love to attend another one of his sessions
This session exceeded my expectations - very enjoyable, straightforward delivery, questions encouraged.
Thank you - you really brought the content to life and explained it so well; I even overcame my calculation fear!
The trainer was knowledgeable, informative and a great presenter
I thought the content was very relevant and the trainer was excellent in his delivery. He was very comical, but also professional - probably one of the best I've come across
A charismatic, knowledgeable and engaging trainer. A fantastic workshop with relevance to my job role
The written materials were excellent and so is the trainer. Makes it interesting and engages the audience.
Feedback I received was fantastic .. you have been the best trainer we have had in our office. All the staff seem to have more enthusiasm when speaking about home insurance and they have all said that they would like to receive future training with you.
FANTASTIC - thank you for providing us with lots to think about.
Very good - delivery and knowledge excellent with a mixture of humour.
By far the best sales trainer I have worked with.
I just wanted to email to let you know how thoroughly enjoyable and productive training was today. All the lads absolutely loved it and every single person was engaged. It's one of the best training sessions I have been in and thats mainly down to your excellent execution of the training. Look forward to inviting you back in in the very near future .
Totally engaging - brought energy and passion into insurance - impressive. I loved listening and learning.
As always it’s a pleasure working with you, you always go the extra mile and make things super easy. Thank you for looking after us so well.
Our delegate said he normally attends courses and comes away feeling confused thinking he needs to attend another one! He said that didn’t happen today and it was a brilliant course at a great venue.
I get on very well with all at Searchlight and appreciate the way they manage the Broker Academy Programme. They have become one of our Key training providers in the last 2 years. The trainers are first class and Sally and her team provide an unbeatable service and are a pleasure to work with. We especially value the flexibility that Searchlight offers in assisting us with tailoring in house courses to enable us to meet our business needs.
BI is now much less of a mystery - thank you!
The friendly, efficient team at Searchlight are always willing to listen to our specific training needs.
One of the most relevant and useful courses I have attended
Probably the best PI training course I have attended - and the best trainer
The trainer was fabulous as usual, and very positive feedback was received from the delegates
An excellent trainer – his style of delivery is superb and was very well received by learners from all areas of our business
What a fantastic course, very informative and the trainer's style of delivering of what is a pretty dull subject was, as ever, brilliant – we did learn things!
Excellent. Very good everyday scenarios, which relates the cover back into simple terms
I can honestly say that this BI course was one of the best insurance courses I have been on. The trainer made a complex subject easy to understand, interesting and relevant to my position, which made it very enjoyable and worthwhile.
Very interesting. The trainer involved everyone and was aware of their individual needs
The trainer is a lively and enthusiastic presenter with good knowledge of the product. He made the session interesting and fun
I found the trainer's enthusiasm of the subject matter made the workshop
The workshop was really well planned out and interactive to involve all delegates
The course was very enjoyable and I am looking forward to Day 2! I have recommended it for others in the company
I found the workshop very useful and will use the knowledge at work daily
Broker Academy in conjunction with Searchlight continue to deliver the best in "off-the-peg" and bespoke training solutions for our business and remain our preferred supplier
Very useful and practical session to reinforce my theoretical knowledge to take back to the workplace
Trainer was great at making everyone feel comfortable. Doing role plays can sometimes be daunting but he made everyone feel at ease and able to do so
Excellent presentation all round. Informative and thought provoking
Trainer was exceptional, extremely helpful and brought a fresh look to a classroom workshop
I attended 2 day Essentials of Management and the trainer was great, his enthusiasm is infectious and I came away with a lot of information to pass down to our managers
It was very interesting. He was a brilliant trainer and made the course enjoyable. Most training sessions are fairly boring but this was actually fun!
