Searchlight Solutions

Effective Meeting Strategies

Start your learning journey Save time. tell us what training you are looking for. Effective Meeting Strategies for Stronger Client Relationships 3 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary This workshop offers valuable guidance on how to build strong customer relationships through effective meeting strategies. During this session, delegates will learn how to […]

Introduction to Selling

Start your learning journey Save time. tell us what training you are looking for. Introduction to Selling 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary The sales skills that account executives utilize to generate sales and manage customer accounts, both in-person and over the phone, are crucial for any business to succeed. These […]

Introduction to Delegated Authority

Start your learning journey Save time. tell us what training you are looking for. Introduction to Delegated Authority 3 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary This course caters to individuals who are new to the concept of Delegated Authority (DA). Whether you are entering the professional arena or transitioning into a role […]

Introduction to Microsoft Excel

Start your learning journey Save time. tell us what training you are looking for. Introduction to Microsoft Excel 3 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary New or inexperienced users, who would like to gain confidence with Microsoft Excel and enhance their knowledge through practical exercises. Course Content Workshop content includes: Screen Layout […]

Understanding Microsoft Excel

Start your learning journey Save time. tell us what training you are looking for. Understanding Microsoft Excel 3 CPD Hours Intermediate Level Online or Face-to-Face Workshop Summary Suitable for those looking to consolidate existing knowledge and enhance it with technical and useful functions and procedures within the Microsoft Excel platform. Course Content Workshop content includes: […]

Business Communication Skills

Start your learning journey Save time. tell us what training you are looking for. Business Communication Skills 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary Communicating effectively with customers can be challenging. That’s where our business communication skills workshop comes in. When writing to or calling customers, it’s easy to lose sight of […]

Handling Sensitive Issues

Start your learning journey Save time. tell us what training you are looking for. Handling Sensitive Issues 6 CPD Hours Management Level Online or Face-to-Face Workshop Summary This handling sensitive issues training workshop is designed for middle managers who may be faced with dealing with difficult and sensitive issues, including personal and health issues, redundancy […]

Client Relationship Management

Start your learning journey Save time. tell us what training you are looking for. Client Relationship Management 6 CPD Hours Management Level Online or Face-to-Face Workshop Summary There are many misconceptions about how successful client relationships are built and maintained. This highly participative client relationship management training workshop teaches you to explore how you can […]

Interviewing Skills

Start your learning journey Save time. tell us what training you are looking for. Interviewing Skills 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary This participative interviewing skills training workshop equips delegates with the knowledge and skills they need to conduct interviews effectively and consistently, enabling your firm to apply a professional and […]

Managing Difficult People

Start your learning journey Save time. tell us what training you are looking for. Managing Difficult People 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary Working with difficult people can make life miserable, and waste precious time and energy. The workshop will develop skills in managing difficult people assertively – to everyone’s advantage. […]

Managing Stress in Yourself and Others

Start your learning journey Save time. tell us what training you are looking for. Managing Stress in Yourself and Others 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary You, and everyone your business employs, can only perform truly effectively if free from worry and anxiety. Our stress management training workshop explains how to […]

Presentation Skills

Start your learning journey Save time. tell us what training you are looking for. Presentation Skills 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary This presentation skills training workshop individuals who need to give presentations as part of their jobs the skills they need. It can help people who are reticent about presenting, […]

Problem Solving and Decision Making

Start your learning journey Save time. tell us what training you are looking for. Problem Solving and Decision Making 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary Everyday in business there are problems and dilemmas requiring our attention. By adopting an appropriate problem solving approach you can improve results, productivity and ultimately the […]

Sales and Relationship Management Skills

Start your learning journey Save time. tell us what training you are looking for. Sales and Relationship Management Skills 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary The skills of staff and the techniques they employ to achieve sales and develop customer accounts both face-to-face and over the telephone are vitally important to […]

Sales Skills Refresher

Start your learning journey Save time. tell us what training you are looking for. Sales Skills Refresher 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary The mindset and skillset of a company’s account executives directly influence its performance. This sales skills training workshop explains how. Think about it: if people buy people before […]

Treating Customers Fairly Through Knowledge and Excellent Customer Care

Start your learning journey Save time. tell us what training you are looking for. Treating Customers Fairly Through Knowledge and Excellent Customer Care 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary This TCF and customer care training workshop combines an introduction to general insurance with an understanding of the principles of customer care […]

Time Management

Start your learning journey Save time. tell us what training you are looking for. Time Management 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary Anyone who has ever wished they had more hours in the day will benefit from this interactive time management training workshop which has been specifically designed to improve effectiveness […]

Personal Assertiveness and Effectiveness

Start your learning journey Save time. tell us what training you are looking for. Personal Assertiveness and Effectiveness 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary This personal assertiveness training workshop helps to develop skills in self-management and dealing with people assertively. There is a big difference between assertiveness and aggression. Through practical […]