Professional Indemnity Insurance – Advanced

Start your learning journey Save time. tell us what training you are looking for. Professional Indemnity Insurance – Advanced 6 CPD Hours Advanced Level Online or Face-to-Face Workshop Summary This highly interactive one-day professional indemnity insurance training workshop is designed for those with several years’ experience of working in PI insurance and those who’ve already […]

Vulnerable Customers

Start your learning journey Save time. tell us what training you are looking for. Supporting Vulnerable Customers 3 CPD Hours Online or Face-to-Face Workshop Summary Research by the CII found that insurance companies deal with vulnerability inconsistently across the industry, and even across their own internal functions. Often the problems were as a result of […]

Sales Skills for Account Executives

Start your learning journey Save time. tell us what training you are looking for. Sales Skills for Account Executives 6 CPD Hours Online or Face-to-Face Workshop Summary The skills of account executives and the sales skills that they employ to achieve sales and develop customer accounts, both face-to-face and over the telephone, are vitally important […]

Stress in the Workplace

Start your learning journey Save time. tell us what training you are looking for. Stress in the Workplace 6 CPD Hours Online or Face-to-Face Workshop Summary Under UK law, employers have a legal duty of care to ensure their employees are not harmed by work-related stress. Workplace stress training can help. Our workplace stress training workshop […]

Coaching Skills

Start your learning journey Save time. tell us what training you are looking for. Coaching Skills 6 CPD Hours Online or Face-to-Face Workshop Summary Coaching can be a highly rewarding and effective development technique, both for the coach and the coached. Our one-day coaching skills training workshop explains how to get it right. Coaching effectively involves […]

Customer Care Skills

Start your learning journey Save time. tell us what training you are looking for. Coaching Skills 6 CPD Hours Online or Face-to-Face Workshop Summary No two customers are the same. They all need to be treated as individuals. This interactive one-day customer care training workshop explains how to ensure all your customers feel valued and […]

Influencing Skills

Start your learning journey Save time. tell us what training you are looking for. Influencing Skills 6 CPD Hours Online or Face-to-Face Workshop Summary Every manager can benefit from influencing skills training. Influencing those around us is something we all do on a daily basis, sometimes consciously, but mostly subconsciously. But influencing skills training can […]

How To Get More Business From Your Clients

Start your learning journey Save time. tell us what training you are looking for. How To Get More Business From Your Clients 6 CPD Hours Online or Face-to-Face Workshop Summary This workshop on getting more business from current clients develops the skills of commercial client facing staff. It will provide participants with the skills to […]

Delivering Excellent Customer Service

Start your learning journey Save time. tell us what training you are looking for. Delivering Excellent Customer Service 6 CPD Hours Online or Face-to-Face Workshop Summary No two customers are the same. They all need to be treated as individuals. This interactive one-day customer care training workshop explains how to ensure all your customers feel […]

Business Continuity Planning

Start your learning journey Save time. tell us what training you are looking for. Business Continuity Planning 6 CPD Hours Online or Face-to-Face Workshop Summary However hard an organisation tries to mitigate or avoid risk altogether, events can arise that simply lie beyond its control. Such events can threaten an organisation’s very existence. Senior managers, […]

Communication Skills

Start your learning journey Save time. tell us what training you are looking for. Communication Skills 6 CPD Hours Online or Face-to-Face Workshop Summary Effective communication is a core competency for every part of every business. It is essential in business to improve collaboration and reduce conflict. Effective communication promotes better leadership skills and helps […]

Commercial Insurance – Intermediate

Start your learning journey Save time. tell us what training you are looking for. Commercial Property Insurance – Intermediate 6 CPD Hours Intermediate Level Online or Face-to-Face Workshop Summary This workshop explores commercial property insurance in greater depth than our introductory level course, looking at typical commercial property cover, terms, conditions and exclusions. It is an […]

Engaging and Motivating the Team

Start your learning journey Save time. tell us what training you are looking for. Engaging and Motivating the Team 3 CPD Hours Online or Face-to-Face Workshop Summary Behind every effective team, there is an equally effective manager leading the way in motivating, engaging and connecting with their team members.    The aim of this virtual live […]

Introduction to Compliance (Half-day)

Start your learning journey Save time. tell us what training you are looking for. Introduction to Compliance (Half-day) 3 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary This half-day compliance training workshop lifts the lid on compliance and, in plain terms, examines what it means and the vital role it should play in helping […]

Handling Awkward or Angry Customers

Start your learning journey Save time. tell us what training you are looking for. Handling Awkward or Angry Customers 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary Most customers don’t set out to be awkward or angry – they become so due to other factors. But, once they do careful handling is required. […]

Claims Fraud – Introduction

Start your learning journey Save time. tell us what training you are looking for. Claims Fraud – Introduction 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary This introductory insurance claims fraud training workshop provides delegates with an introduction to the techniques and skills necessary to prevent and/or combat fraud. This full day session […]

Claims – Introduction

Start your learning journey Save time. tell us what training you are looking for. Claims – Introduction 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary This interactive insurance claims handling training workshop provides an introduction to claims handling practices for those who already have a basic grasp of insurance principles. It provides an […]

Claims – Intermediate

Start your learning journey Save time. tell us what training you are looking for. Claims – Intermediate 6 CPD Hours Intermediate Level Online or Face-to-Face Workshop Summary This interactive claims handling training workshop is an excellent opportunity for delegates  who already have a basic grasp of insurance principles to develop their understanding of the claims […]