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Delivering Excellent Customer Service
No two customers are the same. They all need to be treated as individuals. This interactive one-day customer care training workshop explains how to ensure all your customers feel valued and keep coming back.
One unhappy customer will tell many more about poor service they’ve experienced. Conversely, good experiences shared are one of the most powerful forms of advertising.
This workshop explains how to look after customers in a way that becomes second nature, thus ensuring consistently high customer satisfaction levels.
Anyone who deals with customers will benefit from this customer care training workshop.
Ready to book?
Simply complete the booking form with your details and a member of our team will be in touch with the next available dates.
If you’re not quite sure if this course is suitable or are looking for further information, call our team on 0117 244 7221.