Planning & Time Management

Start your learning journey Save time. tell us what training you are looking for. Planning & Time Management 3 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary This course is ideal for those who struggle with making the most of the time available to them, whether as a manager or employee. This Time Management […]

Managing Difficult Conversations & Situations

Start your learning journey Save time. tell us what training you are looking for. Managing Difficult Conversations & Situations 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary This workshop will equip attendees with the strategies and techniques to effectively navigate and resolve challenging conversations and situations that can arise in a business setting. […]

Making Difficult Conversations Easy

Start your learning journey Save time. tell us what training you are looking for. Making Difficult Conversations Easy 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary  Would you like to:- get to the core of issues quickly and painlessly? have more conversations which are simple and productive? replicate the best conversations you have […]

Delivering Excellent Customer Service

Start your learning journey Save time. tell us what training you are looking for. Delivering Excellent Customer Service 6 CPD Hours Online or Face-to-Face Workshop Summary No two customers are the same. They all need to be treated as individuals. This interactive one-day customer care training workshop explains how to ensure all your customers feel […]

Engaging and Motivating the Team

Start your learning journey Save time. tell us what training you are looking for. Engaging and Motivating the Team 3 CPD Hours Online or Face-to-Face Workshop Summary Behind every effective team, there is an equally effective manager leading the way in motivating, engaging and connecting with their team members.    The aim of this virtual live […]