Managing Difficult Conversations & Situations

Start your learning journey Save time. tell us what training you are looking for. Managing Difficult Conversations & Situations 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary This workshop will equip attendees with the strategies and techniques to effectively navigate and resolve challenging conversations and situations that can arise in a business setting. […]

Making Difficult Conversations Easy

Start your learning journey Save time. tell us what training you are looking for. Making Difficult Conversations Easy 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary  Would you like to:- get to the core of issues quickly and painlessly? have more conversations which are simple and productive? replicate the best conversations you have […]

Delivering Excellent Customer Service

Start your learning journey Save time. tell us what training you are looking for. Delivering Excellent Customer Service 6 CPD Hours Online or Face-to-Face Workshop Summary No two customers are the same. They all need to be treated as individuals. This interactive one-day customer care training workshop explains how to ensure all your customers feel […]