Searchlight Solutions

Start your learning journey

Household Insurance – Introduction


This interactive introduction to household insurance training workshop provides a good basic understanding of the principles and practices of household insurance.

It provides the knowledge needed by those involved in providing basic technical or administrative services.

Our introduction to household insurance training workshop provides a good grounding for trainees or those with the potential to develop their careers into more technically demanding work in future.

Course Content

  • What are the motives for customers to buy household insurance
  • The policy format and structure
  • How policy cover operates, conditions and exceptions – buildings and contents
  • Extensions in policy cover:
    • Personal possessions
    • Legal expenses
    • Pets
  • The principles of underwriting household insurance
  • The concepts of risk assessment and typical requirements for household customer
  • The principles and procedures for handling household insurance claims

Learning Objectives

  • Outline the reasons why customers buy household insurance
  • Compare and contrast the methods of buying household insurance
  • Explain to customers the layout of the policy, its format and structure including the extent of policy cover including common policy extensions
  • Recognise the principles of underwriting and how they apply to new and existing customers
  • Describe the implication of losses on policy cover, conditions and exclusions
  • Consider the principles and procedures for handling claims
  • Describe the methods by which claims are resolved satisfactorily

Ready to book?

Simply complete the booking form with your details and a member of our team will be in touch with the next available dates. 

Any questions?  

If you’re not quite sure if this course is suitable or are looking for further information, call our team on 0117 244 7221.