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Treating Customers Fairly Through Knowledge and Excellent Customer Care
This TCF and customer care training workshop combines an introduction to general insurance with an understanding of the principles of customer care in a regulated environment.
It is designed for those new to the industry or those moving into more customer facing roles, including sales.
Our TCF and customer care training workshop explores the areas which need to be understood by those involved in providing basic technical or administrative services.
Module 1 is core, with the option of taking Module 2a or 2b to complete the workshop.
Ready to book?
Simply complete the booking form with your details and a member of our team will be in touch with the next available dates.
If you’re not quite sure if this course is suitable or are looking for further information, call our team on 0117 244 7221.