This TCF and customer care training workshop combines an introduction to general insurance with an understanding of the principles of customer care in a regulated environment.
It is designed for those new to the industry or those moving into more customer facing roles, including sales.
Our TCF and customer care training workshop explores the areas which need to be understood by those involved in providing basic technical or administrative services.
Module 1 is core, with the option of taking Module 2a or 2b to complete the workshop.