Junior managers (supervisors and team leaders) may be well qualified and their technical knowledge and skills up-to-date, but what about their management skills? Without dedicated new managers training, they may struggle.
FCA regulation is concerned not only with the achievement of competence and the recording of that information, it also addresses the level of supervision whilst individuals are undergoing training and the ongoing monitoring of their competence and performance.
It is essential that all employees:
- are competent and remain competent for the work they do
- are appropriately supervised
- have their competence regularly reviewed, with the level of competence appropriate to the nature of the business
This one-day highly interactive new managers training workshop will give supervisors/team leaders an introduction to management, providing an overview of what good supervisors/team leaders should be doing.