Search our site

Interviewing Skills

Level:Introduction Duration:1 Day CII CPD Hours:6

This participative interviewing skills training workshop equips delegates with the knowledge and skills they need to conduct interviews effectively and consistently, enabling your firm to apply a professional and systematic approach.

Recruiting the wrong person can cost your firm a great deal of money and time. Investing time in this workshop now could save you a lot later.

Our interviewing skills training workshop is suitable for anyone with responsibility for recruiting and selecting staff, and will benefit experienced managers who want to refresh their skills or those who wish to master these skills quickly.

  • After attending this workshop, delegates will be able to:
    • Describe the importance of setting clear core competencies
    • Identify standards of performance for these competencies
    • Describe the legal issues relating to recruitment and selection
    • Specify the preparation required for a selection interview
    • Describe the key communication skills required for an effective interviewer
    • Explain the importance of clear record keeping
    • Conduct a selection interview following an agreed structure
    • Describe the follow up procedures.
  • Workshop content includes:
    • The objective of the selection interview and the costs of getting it wrong
    • Agreeing core competencies and recruitment criteria
    • Identifying performance standards
    • Legal issues in recruitment and selection
    • Short-listing for interview
    • Interview planning and question preparation
    • Interviewing skills
    • Questioning techniques
    • Listening and note taking
    • Establishing rapport
    • Body language
    • Skills practice
    • The selection decision
    • Personal action plan for further development of skills.

    Enquire about course availability

    Contact Us

    0117 244 7221