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Coaching Skills

Level:N/A Duration:1 Day CII CPD Hours:6

Coaching can be a highly rewarding and effective development technique, both for the coach and the coached. Our one-day coaching skills training workshop explains how to get it right.

Coaching effectively involves real development over time, based on proven techniques, which not only passes on knowledge but also encourages and builds trust and confidence.

Using the techniques learned and practised during this participative coaching skills training workshop, delegates will be able to use coaching in the everyday management of staff to enhance personal and team performances.

  • After attending this workshop, delegates will be able to:
    • Identify behavioural styles, each of which has its own unique way of communicating
    • Review personal work style and its likely impact on other people
    • Learn how to adapt to other peoples styles in order to establish a better communication
    • Develop effective listening skills
    • Outline the importance of non-verbal communication – body language
    • Develop techniques for giving and receiving effective feedback
    • Develop an action plan for further personal development
  • Workshop content includes:
    • Different behavioural styles
    • Looking at strengths and weaknesses
    • Personal work styles
    • Recognising how to work with each behavioural style
    • How to be versatile to allow for different behavioural styles
    • Effective listening
    • The relationship between verbal and non-verbal communication
    • How to give constructive feedback
    • Utilising different techniques in the workplace

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+44 (0) 1372 361177