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Insurance Broking Practice


This one-day participative insurance broking practice training workshop provides an excellent introduction to the principles and practices involved in insurance broking. It is suitable for staff working at technician / front line insurance level with more than two years’ experience in insurance.

Our insurance broking practice training workshop provides a good grounding in the theory and practice of insurance broking and an introduction to many of the subjects covered by the P81 examination.

Course Content

  • How the law applies to brokers
    • To the insured, the underwriter, to other brokers
    • The main elements of terms of business agreements
  • The regulation of brokers for different types of client and business
  • The Financial Services Compensation scheme and how it applies to different types of client and business
  • Complaints procedures and the Financial Ombudsman Service
  • Errors and omissions
    • How they can arise
    • How to deal with them
    • How to avoid them
  • Insurance programme design
    • Excess layers and umbrella policies
    • Global programmes
  • Selecting insurers
    • Panels
    • Specific risks
    • Fair analysis
  • Placing risks
    • Assessing clients demands and needs
    • Submissions to insurers
    • Presenting terms to clients
    • Contract certainty
  • Claims
    • The brokers duties
  • Risk management and consultancy services
    • Benefits to clients
    • Captive Insurance Companies

Learning Objectives

  • Describe the legal duties of insurances brokers, differentiating between retail/wholesale producing/placing brokers
  • Describe the role of the Financial Services Authority the main elements of ICOBS distinguishing between the different rules for consumers, commercial customers and contracts of large risks
  • Explain the purpose of the Financial Services Compensation scheme
  • Identify how complaints and errors and omissions can arise and how to deal with them
  • Identify the main components of insurance programme design
  • Explain the major considerations in selecting an insurer panel and an insurer for a specific risk
  • Explain how to deliver contract certainty to clients
  • Describe the role of the insurance broker in claims handling
  • Outline the risk management and other consultancy services brokers can offer

Ready to book?

Simply complete the booking form with your details and a member of our team will be in touch with the next available dates. 

Any questions?  

If you’re not quite sure if this course is suitable or are looking for further information, call our team on 0117 244 7221.