Liability Insurance Claims - Introduction - Searchlight Insurance Training

Liability Insurance Claims – Introduction

This workshop provides an excellent introduction to the principles and practices involved in general liability insurance claims.   It explores the aspects which need to be understood by those involved in providing basic technical or administrative services in claims and underwriters.

The workshop focuses on general commercial liability claims (employers’ liability, public liability, products liability insurance) but the principles covered are those which apply to all liability insurance claims.

Level: Introduction

Duration: 1 day(s) CII CPD Hours: 6


Identify the main types of liability insurance and why businesses require them

Describe how liabilities arise under common law, contract and statute

Explain the policy cover provided by employers’ liability, public liability and products liability insurance policies

Apply the terms and conditions of a combined liability insurance policy to various claims

Explain the difference between legal liability and policy liability

List some recent legal and social trends which have impacted on liability insurance


The need for liability insurance

The main sources of liability

The main provisions of cover and the main hazards encountered

Overview of the UK legal system

How civil liability can attach through common law/tort, contract or statute, including a detailed overview of the key torts (negligence, nuisance, trespass, defamation and strict liability)

Typical policy structure, covers, conditions and restriction and how this applies to claims

The claims process:

  • explaining the fundamental difference between legal and policy liability
  • Notification & investigation
  • Quantum

Overview of recent legal and social trends that have impacted on liability insurance • Testing (optional)