Liability Insurance Claims - Intermediate - Searchlight Insurance Training

Liability Insurance Claims – Intermediate

Effective liability insurance claims handling or monitoring requires subtle skills developed by practical experience and a sound knowledge of legal issues/procedures and a range of policy covers. This participative workshop is designed to provide much of that knowledge and to help develop an understanding of how it may be applied in a practical way.

It is suitable for delegates with some claims handling experience who need to expand or consolidate their knowledge base.


Level: Intermediate

Duration: 1 day(s) CII CPD Hours: 6

Workshop Objectives

Explain how legal liability arises from domestic, commercial, manufacturing and professional activities and what may or may not give rise to valid claims for damages

Identify what defences may be available

Apply the terms and conditions of policy covers to claims arising and identify what may (and to what extent) and may not be covered by policies in place

Assess, validate or challenge the basis for damages for injuries, property damage and financial/economic loss

Apply the principles of pre-action protocols and identify the information needed to investigate and assess legal liability

Explain the structure of the Courts and outline of court procedure

Explain the methods of funding legal actions

Workshop Content

Legal obligations: civil and criminal

How legal liability arises

Types of actions that can arise in tort, contract and statute – individually and combined and the defences that may be available

Nature of injuries, including psychiatric harm, property damage, financial/economic loss, with examples

Policy covers – EL, PL, Products Liability, Financial Loss, Professional Indemnity and Errors and Omissions

Damages – principles of assessment – and legal costs funding

Pre-action protocols, including rehabilitation

The Courts and the litigation process including mediation

Case studies

Testing (optional)