Delegation Skills - Searchlight Insurance Training

Delegation Skills

For the manager, delegation can free up time to do more important tasks and to be more proactive in running their team.   For the team member it can be a motivator, giving them the chance to do more rewarding work and to enhance their personal development.

This workshop is for managers and supervisors who want to improve their ability to delegate work effectively.   It provides both a planning framework and the chance to practice  managing the process.

Level: Introduction

Duration: 1 day(s) CII CPD Hours: 6
     

WORKSHOP OBJECTIVES

 By the end of the workshop delegates will be able to:

•Define the concept and basic principles of delegation

•Explain the principles of authority, responsibility and accountability

•Describe what to delegate and when

•Outline the key steps for effective delegation

•Identify the reasons why delegation does not take place

•Delegate tasks with confidence

WORKSHOP CONTENT

 •A practical definition of delegation

•Advantages and disadvantages of delegation

•Authority, responsibility and accountability

•Reasons for delegating tasks

•What to delegate and when to delegate

•Key steps in effective delegation

•Reasons why people do not delegate

•Setting goals and monitoring

•Interpersonal skills for delegating with confidence

•Motivating through delegation

•Delegation in action – practice session

•Personal action plan for further development of skills