Coaching Skills - Searchlight Insurance Training

Coaching Skills

Coaching can be a most rewarding and effective development technique, both for the coach and the coached.

It involves real development over time, based on proven techniques, which not only passes on knowledge but also encourages and builds trust and confidence.

Using the techniques learned and practised during this participative workshop, delegates will be able to use coaching in the everyday management of staff to enhance personal and team performances.


Level: N/A

Duration: 1 day(s) CII CPD Hours: 6


  • Outline the role of a coach and its importance
  • Using coaching as a management style
  • Plan and implement successful coaching sessions, using a range of techniques
  • Recognise and apply the skills required to be a successful coach
  • How to give constructive feedback



  • Understanding coaching and mentoring
  • The role of a coach
  • Core coaching skills
  • Powerful questioning techniques
  • Exquisite listening
  • Structuring your coaching session
  • Managing coaching behaviours
  • Giving constructive feedback
  • Skills practice to explore challenging situations