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Compliance Basics Online

The Compliance Basics Online programme has been designed to keep your staff up to date on the many new and changing regulations affecting insurance.  It is designed to speedily ensure that a good basic level of insurance compliance training. Users will gain a thorough understanding of insurance compliance and how to implement it within their own companies.

Many problems originate from staff acting improperly, out of ignorance, through misunderstanding, or not showing proper respect for the laws, regulations, rules and policies that govern their day to day job responsibilities.  Many of these issues can be avoided – or at least mitigated – with the right insurance compliance training.

Insurance Basics Online is the rapid and affordable way to fill your insurance compliance training gap.

The programme consists of 16 tutorials, which can be studied in any order and at the user’s own pace:

  • An introduction and overview of the FCA
  • NEW: Bribery and Corruption
  • Claims Handling
  • Client Money
  • Complaint Handling
  • Conduct Risk
  • Conflicts of Interest
  • Contract Certainty
  • Data Protection (including GDPR)
  • Financial Crime
  • Money Laundering
  • NEW: Sanctions
  • The Insurance Act 2015
  • Treating Customers Fairly
  • Training and Competence

For further information:

Call us on 01372 361177 or email