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Compliance Basics Online


Our Compliance Basics Online programme has been designed to keep your staff up to date on the many new and changing regulations affecting the world of insurance. It will quickly give them a good basic understanding of compliance and how it works.

Compliance issues often result from employees doing the wrong thing because they don’t properly understand what they should and should not be doing. Without a good basic understanding of key compliance issues it’s all too easy for your people to stray into misunderstanding or disrespecting the laws, regulations, rules and policies that govern their day to day job responsibilities. Compliance Basics Online helps stop that happening.

The programme consists of 16 tutorials, which can be studied in any order and at the user’s own pace.

Course Content

  • Introduction and overview of the FCA
  • Bribery and corruption
  • Claims handling
  • Client money
  • Complaint handling
  • Conduct risk
  • Conflicts of interest
  • Contract certainty
  • Data protection (including GDPR)
  • Financial crime
  • Money laundering
  • Sanctions
  • The Insurance Act 2015
  • Treating customers fairly (TCF)
  • Training and competence.

Ready to book?

Simply complete the booking form with your details and a member of our team will be in touch with the next available dates. 

Any questions?  

If you’re not quite sure if this course is suitable or are looking for further information, call our team on 0117 244 7221.