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Measuring the Effectiveness of Training – Including ROI

Level:N/A Duration:2 Days CII CPD Hours:12

This interactive two-day workshop on measuring training effectiveness develops the skills of those with line and HR responsibilities for providing and justifying the training of staff.

It will identify tools and techniques for planning and undertaking a diagnostic process to produce clear statements of the business, performance and learning objectives for an investment in training.

This our measuring training effectiveness programme explains how to plan, implement and effectively measure your training to achieve your business objectives.

  • After attending this workshop, delegates will be able to:
    • Improve the business focus of training
    • Improve the satisfaction level of the staff being trained
    • Ensure training has a practical impact on your business
    • Get better value for your money
    • Provide returns to justify financial outlay
    • Develop impact, application and learning objectives for training programmes
    • Improve the level of transfer of learning to the job
    • Give learners the knowledge and skills which will change their behaviours positively
    • Maximise the learners’ engagement and application of the training
    • Enhance internal policies on evaluation
    • Measure the impact of your training programmes
    • Identify the behaviour, learning and reaction objectives for a training programme to match your business objectives.
    • Measure and state the results at each level
    • Identify the full costs and benefits of a programme
    • Describe the evaluation process.
  • Day 1 content includes:
    • Developing objectives at Kirkpatrick’s four levels:
      • Results
      • Behaviour
      • Learning
      • Reaction
    • Drafting Behavioural Objectives
    • Designing objectives based training
    • Identifying appropriate solutionsIncreasing transfer of learning
    • Increasing learner engagement
    • Review
    • Agreeing project work in preparation for Day 2.

     

  • Day 2 content includes:
    • Review of project work
    • Overview of the evaluation process
      • Levels of evaluation
      • The ROI Methodology model
      • Developing an evaluation strategy
    • Working with hard and soft data
    • Results-based process
    • Linking needs assessment with evaluation
    • Benefits to the business
      • Improved value from training
      • The cost of not doing it
      • Regulation
    • Review
    • Personal action plan.

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