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Management Essentials – new virtual live modules

Level:N/A Duration:4 x 3 Hour Virtual Modules CII CPD Hours:12

Aimed at managers and or team leaders who are new to their role and looking to gain insight into people management skills and how to get the very best from you as manager and your team.

This course is divided into 4 x 3 hour virtual live modules. Two modules of 3 hours are delivered on each day.

This virtual course is also interactive where managers are asked to turn on their video and interact as they would do in a face to face training day.

  • By the end of this course managers will know:
    • What management and leadership is and is not
    • Management styles and appropriate uses depending on the person and situation
    • How to be manager as coach and mentor – flexing styles to encourage ownership of tasks
    • How to build successful, motivated teams
    • Delegating and giving feedback with structure and confidence
  • Module 1: Understanding Management and Leadership – 3 hours with breaks
    • What management is and is not
    • What good managers do
    • The three aspects of management
    • Management and Leadership skills and styles
    • Matching style with situation
    • Your preferred style and approach
    • Stepping out of your comfort zone
  • Module 2: Manager as Coach and Mentor – 3 hours with breaks
    • What coaching and mentoring is and is not
    • Manager as Coach and Mentor – utilizing these skills
    • Knowing when to coach and when to mentor
    • Coaching style questions
    • Listening with intent
    • Structuring your 121 sessions
    • Action and review
  • Module 3: Motivating and Engaging the team– 3 hours with breaks
    • Review of modules 1 and 2
    • Understanding your team’s maturity and levels of engagement
    • What motivation is and is not
    • Motivation myths
    • Organisational change and effects on motivation
    • Change House – change management model
    • SCARF – neuroscience model of the threat and reward response of motivation
    • Practical discussions and action plans in team motivation
  • Module 4: Delegating and Giving Feedback – 3 hours with breaks
    • What delegation is and is not
    • Your comfort and stretch zone of delegation
    • What gets in the way of delegation for manager and team member
    • Mindsets for delegation
    • ABCD of delegation – a structured approach to expressing expectations
    • Feedback – Constructive vs Destructive language
    • Giving feedback in a coaching style
    • Feedback practice
    • Action plan and review

    Enquire about course availability

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    0117 244 7221