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Essentials of Management – 2 Days

Level:Management Duration:2 Days CII CPD Hours:12

This two-day essentials of management training programme is designed for newly appointed managers, or aspiring managers. It gives delegates an insight into the people skills and management skills required to lead a team for the first time.

Our essentials of management training workshops are highly participative and interactive and provide opportunities throughout for group discussion on issues raised by delegates.

This essentials of management training is designed as a two-day programme. However, delegates may choose to attend one or all days.


“Having a very interactive training course made it more enjoyable and allowed us to really absorb the information provided during the sessions. Sue’s enthusiasm and encouragement throughout the course kept me interested and allowed me to really analyse my management skills.”  S. C. Sportscover

  • Day 1 content includes:

    Leading the team

    • The difference between managing and leading
    • Team leader roles and responsibilities
    • Leadership behaviours
    • Motivating the Team
    • Setting SMART objectives
    • Leadership styles

    Team working

    • Different Team roles (Belbin)
    • Team conflict
    • Handling difficult people

    Effective communication skills

    • The “communication equation”
    • Active listening
    • Removing ambiguity
    • Creating rapport
    • Giving and receiving feedback

    Assertive behaviour

    • The difference between passive, aggressive and assertive behaviour
    • The benefits of assertive behaviour.
  • Day 2 content includes:

    The leader as coach

    • What is coaching?
    • Reasons for coaching
    • Tools and techniques of coaching
    • Coaching development plan

    Delegation skills

    • Why delegate?
    • Barriers to delegation
    • The effects of poor delegation
    • The process of delegation
    • Delegation as a development tool

    Team briefing/presentation skills

    • The importance of effective team briefing
    • What to include
    • What makes a good team briefing
    • Basic presentation skill (including brief presentation by each delegate, with feedback from delegates and tutor).


  • After attending the two days, delegates will be able to:
    • Understand what is involved in leading the team
    • Appreciate the different team roles
    • Effectively motivate individuals and teams
    • Set SMART goals and objectives
    • Communicate better with people at all levels
    • Recognise the benefits of assertive behaviour
    • Coach team members effectively
    • Understand the importance of effective delegation
    • Understand how to run an effective team briefings.

    Enquire about course availability

    Contact Us

    0117 244 7221