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Essentials of Management (2 days with optional 3rd day)

Level:Management Duration:2 day(s) CII CPD Hours:6/18

This management training programme is intended for newly appointed managers, or aspiring managers. It equips delegates with the people and management skills required to lead a team for the first time.

These workshops are highly participative and interactive and there will be opportunities throughout for group discussion on issues raised by delegates.

This management training programme is designed as a two-day programme (Day 3 is optional).  However, delegates may choose to attend one or all days.

The programme has been approved by ILM and as an option Searchlight can provide delegates with an ILM attendance certificate and six months student membership – designed to help candidates get the most from their management career, offering online tutorials and access to a range of specialist support and development materials and services.  There is an additional fee of £48 per delegate for this optional package.

Please note the ILM option needs to be requested before the course and to gain the ILM attendance certificate both days must be attended.

  • After attending this two-day course, delegates will be able to:
    • Understand what’s involved in leading the team
    • Appreciate the different team roles
    • Know how to motivate individuals and teams
    • Set SMART goals and objectives
    • Communicate better with people at all levels
    • Recognise the benefits of assertive behaviour
    • Coach team members effectively
    • Understand  the importance of effective delegation
    • Run effective team briefings.
  • Day 1 content includes:
    • Leading the team
      • The difference between managing and leading
      • Team leader roles and responsibilities
      • Leadership behaviours
      • Motivating the Team
      • Setting SMART objectives
      • Leadership styles
    • Team working
      • Different Team roles (Belbin)
      • Team conflict
      • Handling difficult people
    • Effective communication skills
      • The “communication equation”
      • Active listening
      • Removing ambiguity
      • Creating rapport
      • Giving and receiving feedback
    • Assertive behaviour
      • The difference between passive, aggressive and assertive behaviour
      • The benefits of assertive behaviour.
  • Day 2 content includes:
    • The leader as coach
      • What is coaching?
      • Reasons for coaching
      • Tools and techniques of coaching
      • Coaching development plan
    • Delegation skills
      • Why delegate?
      • Barriers to delegation
      • The effects of poor delegation
      • The process of delegation
      • Delegation as a development tool
    • Team briefing/presentation skills
      • The importance of effective team briefing
      • What to include
      • What makes a good team briefing
      • Basic presentation skill (including brief presentation by each delegate, with feedback from delegates and tutor).
  • Day 3 (optional) content includes:

    Module 1 (half day) – Negotiation Skills

    Every day we negotiate in one way or another. Our negotiation and influencing skills can make the difference between success and failure in both our business and personal lives.

    Module 2 (half day) – Report Writing

    A well written report can make a crucial difference when seeking funding, making proposals, or advancing recommendations. It also reflects well on the professionalism of the individual and the organisation.

    Enquire about course availability

    Contact Us

    0117 244 7221