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21st Century Management and Leadership

Level:n/a Duration:1 Full Day CII CPD Hours:6

 

21st Century Management & Leadership

 

Aimed at managers and or team leaders who are looking to gain insight into people management skills.

This one day course will help you to understand what the new style of management and leadership is and how to get the best from you team through an empowering and dynamic leadership style and approach.

This course is divided into 2 x 3 hour virtual live modules delivered over one day using video and audio to maximise delegates participation and learning.

 

Course Content

Understanding Management and Leadership – 3 hours with breaks

  • What management is and is not
  • What good managers do
  • The three aspects of management
  • Management and Leadership skills and styles
  • Matching style with situation
  • Your preferred style and approach
  • Stepping out of your comfort zone

Manager as Coach and Mentor  – 3 hours with breaks

  • What coaching and mentoring is and is not
  • Manager as Coach and Mentor – utilizing these skills
  • Knowing when to coach and when to mentor
  • Coaching style questions
  • Listening with intent
  • Structuring your 121 sessions
  • Using coaching for performance and engagement
  • Action and review

Module 3: Motivating and Engaging the team– 3 hours with breaks

  • Review of modules 1 and 2
  • Understanding your team’s maturity and levels of engagement
  • What motivation is and is not
  • Motivation myths
  • Organisational change and effects on motivation
  • Change House – change management model
  • SCARF – neuroscience model of the threat and reward response of motivation
  • Practical discussions and action plans in team motivation

Module 2: Delegating and Giving Feedback – 3 hours with breaks

  • What delegation is and is not
  • Your comfort and stretch zone of delegation
  • What gets in the way of delegation for manager and team member
  • Mindsets for delegation
  • ABCD of delegation – a structured approach to expressing expectations
  • Feedback – Constructive vs Destructive language
  • Giving feedback in a coaching style
  • Feedback practice
  • Action plan and review

Learning objectives

By the end of this course managers will know:

  • What management and leadership is and is not
  • Management styles and appropriate uses depending on the person and situation
  • Getting the most from your team through coaching and mentoring – flexing styles to encourage ownership of tasks
  • Course Content

    Understanding Management and Leadership – 3 hours with breaks

    • What management is and is not
    • What good managers do
    • The three aspects of management
    • Management and Leadership skills and styles
    • Matching style with situation
    • Your preferred style and approach
    • Stepping out of your comfort zone

    Manager as Coach and Mentor  – 3 hours with breaks

    • What coaching and mentoring is and is not
    • Manager as Coach and Mentor – utilizing these skills
    • Knowing when to coach and when to mentor
    • Coaching style questions
    • Listening with intent
    • Structuring your 121 sessions
    • Using coaching for performance and engagement
    • Action and review

    Module 3: Motivating and Engaging the team– 3 hours with breaks

    • Review of modules 1 and 2
    • Understanding your team’s maturity and levels of engagement
    • What motivation is and is not
    • Motivation myths
    • Organisational change and effects on motivation
    • Change House – change management model
    • SCARF – neuroscience model of the threat and reward response of motivation
    • Practical discussions and action plans in team motivation

    Module 2: Delegating and Giving Feedback – 3 hours with breaks

    • What delegation is and is not
    • Your comfort and stretch zone of delegation
    • What gets in the way of delegation for manager and team member
    • Mindsets for delegation
    • ABCD of delegation – a structured approach to expressing expectations
    • Feedback – Constructive vs Destructive language
    • Giving feedback in a coaching style
    • Feedback practice
    • Action plan and review
  • Learning Objectives

    By the end of this course managers will know:

    • What management and leadership is and is not
    • Management styles and appropriate uses depending on the person and situation
    • Getting the most from your team through coaching and mentoring – flexing styles to encourage ownership of tasks

    Enquire about course availability

    Contact Us

    +44 (0) 1372 361177