It’s increasingly important these days to be able to measure and record the competence of your staff. Not just because the regulator demands it – but also for the benefit of your business and the people you employ.
You’ll often hear the argument that you can’t manage something if you can’t measure it. But that thought isn’t much help to managers who are often asked to manage things that aren’t easy to measure.
The good news is that competence can indeed be measured meaningfully – if not necessarily calibrated to the nth degree. It’s still possible to get a pretty decent handle on employee competence however ellusive it may at first appear.
Searchlight’s learning resources on the topic of measuring and recording competence can help managers, team leaders, coaches, and learning specialists acquire the knowledge and skills they need to make effective use of competency assessments.
This is particularly useful for managers who are creating or reviewing their own competency framework, using case study examples to illustrate, stage by stage, the process of a competency assessment and subsequent review meetings.
Managing people working from home
Getting the best from people working from home has lately become a core skill for many UK managers. Given how suddenly Covid-19 accelerated a pre-existing trend towards remote working, many have been learning through experience. Some lessons have been learned the hard way. But, by and large, Britain’s mass experiment with home working has worked …
The latest edition the Searchlight Academy brochure listing all the face to face training workshops we currently have scheduled for the remainder of 2020 and 2021 is now available for download. Inside you will find details of a wide range of popular workshops taking place around the UK at which you can book places for …