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Bespoke Face-to-Face Training

Searchlight delivers tailor-made face-to-face training to suit the precise training needs of individual client companies.

Training face to face is a powerful way of communicating large amounts of information and understanding in a short space of time. All of our face-to-face training is delivered by true subject experts who understand your business and the challenges and opportunities you face.

Our approach to face-to-face training is modular and customer focused. We can adapt, modify or combine any of our huge range of workshops to provide exactly the solution you need. For example, if you tell us which insurers you regularly place business with, we look at the actual wordings those companies use during training – rather than something generic. That’s just one example of an approach to insurance face to face training that keeps things firmly rooted in the real life everyday experience of the people undergoing training.

Our face-to-face training is delivered in a workshop format, which allows delegates to interact with trainers and other delegates, supporting a fuller and deeper exchange of knowledge and information. We believe training should be enjoyable as well as informative. So we always aim to include a high level of delegate participation and use practical examples and case studies to bring subjects to life.

Setting the standard of excellence for insurance face to face training

Because we operate a culture of continuous improvement, we always proactively seek feedback on the training we deliver. As you would expect, we ask all delegates to complete an evaluation form at the end of each workshop. But we go much further than this, calling you or your training manager after training to gather detailed feedback about the training and its delivery. Based on this feedback, we continually strive to improve the quality and effectiveness of the training we provide.

Unlike other providers, we also regularly observe our trainers in action, and carry out annual reviews, to make sure the standard of training delivered is uniformly excellent.

To find out how we can deliver the bespoke face-to-face training your business needs, call us on 01372 361177 or email