Session 5: Business Ethics and Standards - Searchlight Insurance Training

Session 5: Business Ethics and Standards

Attendees will examine the importance of maintaining and enforcing effective business practices and robust systems and controls which are aligned to an organisation’s values and ethics. The session will explore the ways in which sound business ethics and the application of standards may be evidenced in line with the regulator’s expectations, particularly with reference to: organisational culture, Conduct Risk, client centricity, Approved Persons regime / SIMR and principles based regulation. Consideration will be given to the vitally important issue of individual accountability.


Duration: 0.2 day(s) CII CPD Hours: 1.5


The learner should be able to demonstrate an understanding of the importance of sound business ethics and the maintenance of appropriate standards in the development of an appropriate, client-centric organisational culture; familiarising themselves with the concept of Conduct Risk and how the fair treatment of clients should be best addressed, achieved and evidenced.

Areas covered:

The session will address the following topics:

  • What are ‘Business Ethics’ and why are they important
  • FCA’s 11 Principles for Businesses and their relevance to ‘Good Business Practice’
  • Addressing ‘Conduct Risk’ – governance, risk management, culture, systems & controls

The importance of establishing core business values – ‘doing the right things right’