Insurance conduct of business and regulation (selling, advising and administration) - Searchlight Insurance Training

Insurance conduct of business and regulation (selling, advising and administration)

The Insurance Conduct of Business Sourcebook and the rules for selling are often difficult to understand.  This workshop will examine the specifics relating to the selling process from beginning to end and will help delegates understand and apply the business standards for advising, selling and administering general insurance products.

The course will also investigate the influence of other regulatory developments and their impact on operational and business risks.

It is suitable for compliance officers, operational managers and marketing professionals.

Click “Check Availability” to find out which dates are available and make a booking or contact us on 01372 361177 or at . Alternatively, please let us know if you would like us to deliver this as an in-house workshop.

Level: Undefined

Duration: 1 day(s) CII CPD Hours: 6


Explain the  new regulatory principles (FCA) , and the high level standards applied under the ICOBS which governs the sale and administration by insurers and brokers of general insurance products

Understand what is, and apply the standards for, financial promotions.

Explore the practical issues of implementing a risk based process

Understand and apply the relationship between ICOBS and Treating Customers Fairly and Conflicts of Interest

Identify how regulatory failure can amplify the consequences of Errors and Omissions




The context, scope and application of the Insurance Conduct of Business Sourcebook (ICOBS) requirements

How the FCA will review the selling process based on ICOBS

Applying the rules to prospective and new customers

Applying the rules to Add-ons and Renewals

Know what information must be provided to your consumers and in what format

Terms of business agreements  both Consumer and Business, fact finding, demands and needs,statement of Facts

A joined up approach to ICOBS, TCF and Conflicts of Interest

Treating consumers fairly

Adopting ICOBS processes as best practice within the sales process

ICOBS breaches and professional indemnity – to include Errors and Omissions