Personal Accident & Sickness Insurance - Introduction - Searchlight Insurance Training

Personal Accident & Sickness Insurance – Introduction

This interactive workshop is suitable for those new to the subject and looking for a comprehensive background to Personal Accident and Sickness insurance.

The workshop will consider how the general principles of insurance are applied to personal accident and sickness policies.

It will look at the cover normally provided and includes a brief overview of how claims are dealt with.

 

Level: Introduction

Duration: 1 day(s) CII CPD Hours: 6
     

WORKSHOP OBJECTIVES

Delegates who successfully complete this workshop will be able to:

  • outline why customers buy personal accident and sickness insurance
  • describe to customers the layout of the personal accident and sickness policy, its format and structure
  • list the various types of capital and weekly benefits available
  • describe the principles of underwriting and how they apply to personal accident and sickness insurance
  • outline the principles and procedures for handling personal accident and sickness claims
  • summarise the issues surrounding fraud and fraudulent claims

WORKSHOP CONTENT

  • The principles of utmost good faith, proximate cause and indemnity (including subrogation and contribution) and how they are applied when dealing with benefit policies
  • The benefits available – capital sums and/or weekly payments, the continental scale
  • The operative time – 24 hours, occupational etc.
  • Assessing the risks associated with personal accident and sickness insurance
  • Policy cover, definitions, conditions and exceptions
  • Procedures for handling claims and satisfactorily resolving complaints
  • Claims investigations and fraud