Performance Appraisal - Half Day - Searchlight Insurance Training

Performance Appraisal – Half Day

This workshop is designed for managers, team leaders, and anyone who is responsible for the performance management of colleagues.

Managing the performance of staff, when done successfully, can be extremely rewarding.

This fast paced highly interactive workshop will take you through the appraisal process and the key techniques to help you successfully manage the performance of your staff.

Level: n/a

Duration: 0.5 day(s) CII CPD Hours: 3
     

By the end of this workshop delegates

will be able to:

  • Understand how the appraisal fits into the performance management framework
  • Outline the responsibilities of the appraiser and appraisee
  • Explain how to objectively assess performance
  • Identify the best techniques for giving feedback
  • Outline techniques for addressing performance issues
  • Plan the appraisal meet to help achieve success
  • Explain how to communicate more powerfully through the use of non-verbal body language
  • How the appraisal fits with performance management
  • The appraisal process
  • Responsibilities of the appraiser and appraisee
  • Objective methods of assessing performance
  • Techniques for providing feedback
  • Techniques for addressing performance issues
  • Communication techniques
  • Planning the appraisal meeting
  • Group exercises