Motor Insurance Technical - Searchlight Insurance Training

Motor Insurance Technical

This workshop is aimed at those involved on a day-to-day basis with motor insurance including, supervisors and managers.

It is designed to provide the legal, theoretical and technical knowledge to reinforce existing practical experience.

The workshop is participative and delegates have plenty of opportunities to engage in discussion and exchanges of views.

The style of the day is a mixture of face to face training, case studies and practical examples.

Level: Undefined

Duration: 1 day(s) CII CPD Hours: 6


Delegates who successfully complete this workshop will be able to:

• explain how Road Traffic Act legislation impacts on the transaction of motor insurance

• identify underwriting factors for standard and non-standard risks and options open to the underwriter

• outline the processes to be followed in relation to the issue and cancellation of policies, cover notes and certificates

• compare policies offered by different insurers

• explain the responsibilities of the insurance and how this links in with the role of the Motor Insurers’ Bureau

• outline common causes of complaints and how to avoid and deal with such situations


• A Refresher on Policy Cover, including Key Differences between Policies

• Overview of Road Traffic Act Requirements and Other Relevant legislation

• Road Traffic Acts
• Compulsory Cover
• EU Directives, including the Fifth EU Motor Insurance Directive
• Certificates and Cover Notes
• Policy Cancellation
• Foreign Use, EU requirements, “Free” Foreign Use and Green Cards
• Motor Insurance Database

• Overview of Other Legislation, including

• Disability Discrimination Act
• Race Relations Act
• Rehabilitation of Offenders Act

• Factors Affecting Vehicles, including

• Vehicle Grouping System
• Security
• Thatcham Research Centre
• Modifications
• Grey Imports

• Role of the Motor Insurers’ Bureau, including

• Policy Breaches, Non-Disclosure, Cancellation and Failure to Return Certificates
• Road Traffic Act Insurer
• Article 75 Insurer
• Uninsured Drivers’ Agreement
• Untraced Drivers’ Agreement
• Options Open to the Insurer

• Dealing with Complaints, including

• FSA Regulations
• Lloyd’s
• Financial Services Ombudsman, including Case Studies
• Importance of Adhering to Complaints Procedures, Taking a Logical, Consistent Approach and Providing a Rationale for Actions

• Police Enquiries