Claims Management - Introduction - Searchlight Insurance Training

Claims Management – Introduction

Designed to develop a practical working knowledge of the handling and management of claims. Certain fundamentals of the claims business are covered which, when understood, will allow for consistent practice.

This course is suited for those employed in personal lines business who wish to understand how the theory of claims is put into practice. It will benefit individuals seeking to better understand the activities of a claims department.

Level: Introduction

Duration: 1 day(s) CII CPD Hours: 6

By the end of this workshop delegates will be able to:

  • Obtained knowledge of how principles of insurance are applied to claims practices
  • Gained an understanding of basic fraud issues.
  • The principles of insurance as they apply in practice
  • Problems with indemnity
  • What happened to utmost good faith
  • Subrogation
  • The compensation culture
  • Important legal cases on negligence and liability
  • Prudent reserving
  • Spotting and handling fraud
  • Fraud detection systems
  • Hunter
  • Score
  • VSA.