A Guide to Training Needs Analysis - Searchlight Insurance Training

A Guide to Training Needs Analysis

Staff are the most costly and valuable assets that a business has. It is therefore vital to ensure that they achieve their full potential through tailored training and development.

This workshop provides tools and techniques for undertaking skills audits, benchmarking and preparing learning and development plans.

It is ideal for those with line and team management and HR responsibilities in a broking environment.

Level: Management

Duration: 1 day(s) CII CPD Hours: 6
     

WORKSHOP OBJECTIVES

By the end of the workshop delegates will be able to:

•Understand how to carry out a training needs analysis

•Write a job specification by identifying the knowledge skills and behaviours required.

•Develop the skills and motivation of a team

•Write and use a learning development plan

•Identify sources of learning programmes and other development opportunities

•Deliver return on investment in training

WORKSHOP CONTENT

•Identifying current skills
– Audit
– Identifying gaps
– Competency frameworks
– Versatility Charts

•Training needs analysis
– Benchmarking
– Job specification
– Key performance indicators

•Learning and development plan
– What is it and how to use it
– Managing employee expectation

•Sources of learning programmes
•Benefits to the business
– Return on investment
– The cost of not doing it
– Regulation

•Review

•Personal action plan