Essentials of Management Day 3 - Two half days - Searchlight Insurance Training

Essentials of Management Day 3 – Two half days

This workshop is for first line managers and team leaders or those with aspirations to leadership roles. This 1 day course consists of two half day modules:

Module 1 (half day) – Negotiation Skills

Every day we negotiate in one way or another. Our negotiation and influencing skills can make the difference between success and failure in both our business transactions and our personal lives.

Module 2 (half day) – Report Writing

A well written report can make a critical difference when seeking funding, making proposals or advancing recommendations. It also reflects well on the professionalism of the individual and the organisation.

Level:

Duration: 1 day(s) CII CPD Hours: 6
     

Module 1 (half day) – Negotiation Skills

By the end of this workshop delegates will be able to:

  • understand negotiation techniques
  • get what they want out of discussions
  • develop a structured approach to negotiations
  • establish long term relationships
  • approach bargaining with confidence
  • construct reports in a professional manner
  • maintain and develop company image
  • prepare user-friendly reports
  • eliminate common errors
  • the principles of negotiation
  • being prepared
  • possible outcomes
  • phases of negotiation
  • negotiation styles
  • planning for the negotiation
  • use of variables
  • making concessions
  • positions v interests
  • use of compromise
  • common mistakes
  • tips for successful negotiation

Module 2 (half day) – Report Writing

By the end of this workshop delegates will be able to:

  • principles of report writing
  • structure and layout
  • considering the reader
  • selecting the content
  • how to be concise
  • keeping things simple
  • use of grammar and punctuation
  • how to create impact
  • planning the report
  • proof-reading
  • visual aids