Claims Management Regulation - Searchlight Insurance Training

Claims Management Regulation

This interactive workshop provides an overview of the history of Claims Management Regulation (CMR) as implemented by the Compensation Act 2006, and relates that to some of the more common practices.

It can provide an introduction for those entering claims management whether at a management or a lower level.

Level: Undefined

Duration: 1 day(s) CII CPD Hours: 6


• understand the history behind and the principles underlying the Compensation Act

• explain how the Act improves Claims Management practice

• understand how to ensure the regulatory requirements are complied with and which practices are affected

• understand how areas not immediately impacted by the Act may be affected


• Overview of the various means by which claims handling/management is regulated

• Regulatory principles under the Compensation Act

• Review of those practices that may be affected

• Detailed consideration of the Compensation Act

• The Regulatory Body and its practices