Claims - Advanced - Searchlight Insurance Training

Claims – Advanced

This interactive workshop is intended for those who are already proficient in claims handling, but wish to enhance their knowledge. It provides an insight into the more complex issues that may be confronted.

The workshop will fit well in a programme of technical development for those who are experienced in their role or in a supervisory capacity. It will not suit those who are new to the subject.

Level: Advanced

Duration: 1 day(s) CII CPD Hours: 6


  • Explain the methods of calculation to demonstrate how losses are precisely measured.


  • Explain the variations in the principles of insurance and the effect on claims.


  • Appreciate the application of the tort of negligence to claims, especially in the light of recent legal developments


  • Be aware of recent developments in the market and the latest statutory changes


  • Outline the more unusual policy extensions and the types of claim that may therefore arise.


  • Own Damage Claims – The effect of a breach of policy conditions and ICOBS requirements.
  • Liability Issues, including – The current case law on fundamental issues including theft, negligence and contributory negligence.
  • The effect on claims handling following the latest changes to the MOJ reforms.
  • The latest developments that relate to the following:

– Litigation

– Personal Injury claims

– Accident Scenarios

– Credit hire claims

– Fraud

– FOS views

  • Methods of claims resolution
  • Hints and tips on claims handling, especially for contentious policyholder and third party claims