Assessing the Impact of Training - 2 Day Programme - Searchlight Insurance Training

Assessing the Impact of Training – 2 Day Programme

This workshop will give you a specially designed framework to help you assess the impact of your training. Addressing the crucial questions “What difference are we making and how do we know?”. We will explain how to use this framework for planning and undertaking a diagnostic process to produce clear statements of the business, performance and learning objectives for an investment in training.

This interactive workshop will help to develop the skills of those with line and HR responsibilities for providing and justifying the training of staff.

Level: n/a

Duration: 2 day(s) CII CPD Hours: 12

Results Objectives

  • Improve the business focus of training
  • Improve the satisfaction level of the board, line management and trainees
  • Ensure training has a practical impact on your business
  • Get better value for your money

Behaviour Objectives

  • Develop results, behaviour and learning objectives for training programmes
  • Improve the level of transfer of learning to the job
  • Give learners the knowledge and skills which will change their behaviours positively
  • Maximise the learners’ engagement and application of the training
  • Enhance internal policies on evaluation
  • Measure and report the impact of your training programmes to justify financial outlay

Learning Objectives 

  • Identify the behaviour, learning and reaction objectives for a training programme to match your business objectives.
  • Measure and state the results at each level
  • Identify the full costs and benefits of a programme
  • Describe the evaluation process


Developing objectives at Kirkpatrick’s four levels:

  • Results
  • Behaviour
  • Learning
  • Reaction

Drafting Behavioural Objectives

Designing objectives based training

Identifying appropriate solutions

Increasing transfer of learning

Increasing learner engagement


Agreeing project work in preparation for


Review of project work

Overview of the evaluation process

  • Levels of evaluation
  • The ROI Methodology model
Developing an evaluation strategy
  • Working with hard and soft data
  • Results-based process
  • Linking needs assessment with evaluation

Benefits to the business

  • Improved value from training
  • The cost of not doing it
  • Regulation


Personal action plan