Course Category: Insurance Industry Knowledge

Application of Insurance Principles

This one day participative principles of insurance training workshop provides an excellent introduction to the principles and practices of insurance.

It’s suitable for staff working at technician/frontline insurance level with less than two years’ experience in insurance.

Our principles of insurance training workshop provides a good grounding for trainees and introduces to many of the subjects covered by the IF1 examination.

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Binding Authority Management

This binding authority management training workshop provides an analysis of the procedures and practices of delegated underwriting and claims authorities in relation to binding authority management.

It considers some of the problems that can arise and their solutions. The workshop is generic in nature and applies to all classes of binding authority business.

Our binding authority management training workshop is suitable for staff from underwriting, broking and claims disciplines who are involved with the operation and management of binding authorities.

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Construction (Contract Works) Insurance

This interactive workshop provides an introduction to Contract Works, Contractors All Risks and Contractors Liability Insurance. It is suitable for those who are relatively new to the subject.

Workshop Objectives

Delegates who successfully complete this workshop will be able to: –

  • Describe the risks involved in contractors insurance
  • Explain the difference between contractual obligations and insurance requirements
  • Describe how standard contracts such as the JCT clauses can affect the client’s insurance arrangements.
  • Describe the major elements of contractors insurance policies

 

Workshop Content

 

  • Risks/Property Insured
    • Contract Works
    • Contract Plant
    • Liabilities
  • Ways Cover can be Arranged
  • Contract Conditions
    • Parties Involved – Employers, Contractors, Sub-Contractors etc.
  • Contractors Liability Cover
    • Usual Cover, including Major Exclusions and Extensions
  • Contractors All Risks Cover
    • Usual Cover, including Major Exclusions and Extensions
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Intermediate Business Interruption Insurance

 

Course date: 14th December 2021     9:30am – 12:30pm

 

This half-day workshop will provide delegates with an understanding of how a business interruption
insurance policy operates and how to correctly calculate an insurable gross profit sum insured from
accounting information; consider why the sum insured is too often incorrect, and identify the
necessary length of an indemnity period.

The workshop is aimed at those with 12 months experience of business interruption insurance, or
anyone wanting a refresher.


Workshop Content

  • How a business interruption policy provides cover – key clauses and terms
  • How to use a report and accounts and a profit and loss account to calculate an insurable
    gross profit sum insured.
  • What cover is provided for increased costs of working
  • Declaration link cover – what it is and is not
  • Assessing an indemnity period
  • Key cover extensions

Learning objectives

  • Understand how a business interruption policy provides cover and links to the material
    damage policy
  • Understand how to calculate an insurable gross profit sum insured using the correct financial
    information, and identify common pitfalls
  • Know what factors will influence the correct length of an indemnity period
  • Be aware of the key extensions found in a BI policy, and how they fit into the wording

Book your place

To secure your place on this training session, please email: training@ssluk.net with the name(s) and email address(es) of those who are looking to attend.

Once your booking is confirmed, you will be sent a booking confirmation email and an invoice requesting payment.

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Intermediate Construction Insurance

Intermediate Construction Insurance training course

 

Course date: 11th January 2022     9:30am – 12:45pm

 

This participative intermediate Construction Insurance training workshop is designed for delegates, who have some experience of Construction Insurance and wish to
expand and/or refresh their knowledge in this area.

This half day course consists of two 90 minute on-line sessions between 9.30 am and 12.45 pm.

Handout

Prior to the course delegates will be sent a handout which will be used extensively on the day and should therefore be available to them for both sessions.


Workshop Content

  • Risks/Property Insured.
  • JCT Standard Form of Contract
    • Contractual Obligation and Insurance Clauses
    •  Requirements for Contract Works, Liability, Plant
  • Clause 6.5.1 Non-Negligence Cover
    •  what it is, why is extra cover required, insurance solutions
  • JCT and Covid 19
  • Maintenance Covers
  • Defects Exclusions

Learning objectives

By successfully completing this learning event you should be able to:

  • Describe the risks involved in contract works insurance
  • Explain the difference between contractual obligations and insurance requirements
  • Describe how standard contracts such as the JCT clauses can affect the clients insurance arrangements
  • Describe the major elements of contractors insurance policies
  • Explain non-negligence liability cover

Book your place

To secure your place on this training session, please email: training@ssluk.net with the name(s) and email address(es) of those who are looking to attend.

Once your booking is confirmed, you will be sent a booking confirmation email and an invoice requesting payment.

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Intermediate Liability Insurance

 

Liability Insurance Warning Sign

Course date: 18th January 2022     9:30am – 12:45pm

 

This participative intermediate liability insurance training workshop is suitable for more experienced delegates looking to supplement or develop their basic knowledge of liability insurance.

Our intermediate liability insurance training workshop is suitable for anyone responsible for handling liability insurance business who needs a good grasp of the various aspects of liability insurance.

This half day course consists of two 90 minute on-line sessions between 9.30 am and 12.45 pm.


Workshop Content

  • How Does Liability arise?
  • Contractual Liability
  • Civil Liability Act 2018
  • Policy Cover
    • Employers,
    • Public & Products
  • Claim Triggers
  • Overview of some specialist liability covers
  • Underwriting Factors

Learning objectives

By successfully completing this learning event you should be able to:

  • Assess liability exposures and make recommendations for relevant liability insurance coverage
  • Explain the cover provided by employers’ liability, public liability and products liability insurance policies and how these can be amended to meet customer needs
  • Outline the cover available under the more specialist liability insurance policies
  • Explain the main considerations to the underwriting of general liability risks

Book your place

To secure your place on this training session, please email: training@ssluk.net with the name(s) and email address(es) of those who are looking to attend.

Once your booking is confirmed, you will be sent a booking confirmation email and an invoice requesting payment.

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The Insurance Act in Practice (Half-day)

This half day workshop is designed for staff and executives of insurers and brokers who wish to gain a better appreciation of how the Insurance Act 2015 has changed insurance practice and wordings, and what still needs to be done.

The Insurance Act 2015 was the biggest change in insurance law for over one hundred years and fundamentally altered the law on placements and wordings. Insurers and brokers have reviewed their processes, policy wordings have been amended, clients have grappled with the need to improve information gathering processes – but what has actually changed?

This workshop provides an overview of the changes introduced by the Insurance Act 2015, how business processes and policy wordings have changed and how compliance with the Act has worked in practice.

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Vulnerable Customers

Research by the CII found that insurance companies deal with vulnerability inconsistently across the industry, and even across their own internal functions. Often the problems were as a result of general poor customer service, where the negative impact was exacerbated due to the individual’s vulnerability.

This workshop aims to equip firms with the knowledge and skills to ensure that support is offered to a vulnerable customer so that they can effectively interact, and firms can deliver on their promised services. Course Content

Recognising a vulnerable customer

  • Poor health
  • Cognitive impairment
  • Caring responsibilities
  • Computer literacy & access
  • Low literacy, numeracy and financial capability skills

 

The FCA Report – The latest guidance 

 

Understanding a customers needs

  • Ensure your staff have the right skills and capability to recognise and respond to the needs of vulnerable customers
  • Importance of transparency

Product & Service Design

  • Accessibility & Suitability
  • How to sensitively record a vulnerability on a customer’s profile
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