Articles - Page 2 of 4 - Searchlight Insurance Training

With today’s financial services businesses facing ever fiercer regulatory scrutiny, insurance companies of all types and sizes face a pressing need to invest in the knowledge and the skills of their employees to keep themselves compliant across all areas of their operations. But, with margins under pressure on all sides in today’s highly competitive insurance…

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A few years back nobody had even heard of cyber risk. Now it’s widely considered to be one of – if not the – biggest threats facing companies of all shapes and sizes around the world. Training workshops on cyber liability are currently among the most sought after courses my company offers its clients in…

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Exactly where the UK economy is heading is something of an open question as we reach the dying days of 2011. In the short term, at least, it would not appear to be anywhere particularly good. That makes future planning trickier – but also more important than ever. Whatever line of business you are in,…

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In the countdown to the replacement of the FSA by the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) we no longer have to guess the future from 2013. Although insurers will be subject to the PRA, the business conduct of insurers and intermediaries alike will fall under the auspices of the FCA….

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For many people in insurance, regulation is a word to make the ears prick up while the heart sinks a notch or two. We know how important it is, but the impression of constantly moving targets and open-ended guidance is apt to spark frustration and resentment. In reality complying proactively with the regulator’s latest guidance,…

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When the FSA first came to regulate the general insurance market in January 2005, most firms had completed their registration details, but not necessarily worked out how to comply with the new rules. Most firms quickly gained an understanding of what the rules said and started to grapple with ensuring that they were doing what…

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In uncertain economic times like these, we all need to tighten our belts somehow. In the past, lean times have often seen brokers cut their training budgets. But there are good reasons for thinking that now is precisely the wrong time to cut corners on training. You will often still hear that tighter FSA regulation…

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My company specialises in training services for the financial services sector generally – and the insurance industry in particular. We have seen a marked shift in training and development spending in this market over the last few years from face to face to e-learning. To some extent this is simply the result of the increasing…

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The FSA’s Training and Competence (T&C) regime is taking a while to bed in. But it is becoming increasingly clear that in key areas like Treating Customers Fairly (TCF), failure to train staff adequately could well be causing severe headaches for brokers in the not too distant future. Around 40% of fines imposed to date…

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The first step towards making an informed training investment is to identify the training and development needs of your staff. Getting value for money from any investment in training depends essentially on how well you understand what you are buying. My company operates in the insurance and financial services sector. Many of our customers are…

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