Treating Customers Fairly Consultancy
Because it is so intrinsic to Training and Competence and because the FSA has now integrated its TCF work within regular ARROW assessments, we offer a TCF consultancy service comprising a fact find, diagnostic and recommendation for required solutions.
We will assist you in identifying any areas for improvement in your approach to TCF, come and visit you onsite, help you with action planning and give you practical support so that your firm is able to provide evidence that:
- Fair treatment of customers is at the heart of your culture
- The products you provide genuinely meet the needs of your customers
- You engage, motivate and train your staff to treat customers fairly
- Data collected on fairness issues influences the way you run your business.
If you’d like to take our quick online self-assessment questionnaire to find out how you measure up with your TCF complaince, click here.
To discuss your needs please call us on 01372 361177 or email us at training@ssluk.net
Face to Face Training
We offer hundreds of workshops, you can see the full list by clicking the button below, or you can narrow down the list by using the search option. If you don't see the workshop you require, we can almost certainly arrange a bespoke workshop to your precise requirements.
