Essentials of Management is a unique training resource developed by Searchlight in partnership with BIBA that provides a complete tutorial in essential management skills for new managers and those about to take on management responsibilities.
The programme provides users with a broad understanding of how to manage effectively, how to get the best from other people, and how to make the best use of their own time.
As BIBA Chief Executive Eric Galbraith says "All too often individuals within UK broking companies take on team leadership or management responsibilities with little or no training in the knowledge and skills required. You may have first-class technical knowledge of the products on which you advise - and excellent customer handling skills - but when it comes to managing other people, you could easily find yourself out of your depth. The FSA has repeatedly stressed that it is just as concerned with business management skills as with technical insurance knowledge. Essentials of Management provides an excellent solution for those looking to equip themselves with the knowledge they need to succeed as business managers in the modern insurance broking workplace."
Essentials of Management comprises nine modules plus an end of course test:
- Effective Communication
- Managing People (Part 1)
- Managing People (Part 2)
- Planning & Objective Setting
- Managing Conflict
- Negotiation
- Team Working
- Leadership v. Management
- Coaching
- End of Course Test
Each of the nine modules contains 12 units of learning, each of which includes two model answer questions. There are also 10 multiple choice questions at the end of each module. Finally there is the 100-question end of course test. This is effectively the mock examination for a formal examination which users can take at their own place of work to qualify for a BIBA endorsed certificate in management skills.
Broker Academy Training
- View and book workshops open on an individual delegate basis
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