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New Business Development – Field Sales Skills

Summary

This field sales skills training workshop has been designed to enable delegates to develop the necessary skills and techniques required by all people working in sales and who are charged with business development targets.

Our field sales skills training workshop involves both theory and practical instruction. Skills practice is included to ensure that the relevant new skills that have been learnt are practiced in a safe environment.

This field sales skills training workshop is aimed at field sales support staff as well as frontline sales people.

Course Content

Making quality contacts – getting organised, company/product positioning, questioning/listening, selling the benefits, handling objections, voicemail strategy, positive approach, closing techniques
Meeting skills – preparation, objective/agenda setting, first impressions, building rapport, body language, assertiveness
Effective communication skills – questioning skills, funnel technique, positive/partnership language, using voice to influence
Gaining customer commitment, including handling difficult customers, delaying tactics, overcoming objections, giving bad news, saying “no” positively
Skills practice, including coaching
Action plan.

Learning Objectives

Create a framework for effective new business development
Create a structure for meaningful customer contact
Demonstrate the appropriate communication skills required to build rapport and gain commitment from a customer at a sales meeting, ensuring a successful outcome
Obtain enquiries and brand new appointments as a result of the workshop
Agree performance indicators to measure ongoing success.

Ready to book?

Simply complete the booking form with your details and a member of our team will be in touch with the next available dates.

Any questions?

If you’re not quite sure if this course is suitable or are looking for further information, call our team on 0117 244 7221.

Tagged Field sales skills