Regulatory Knowledge and Skills

Assessment in a Regulated Environment

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Course duration: 1 day(s). Click here for full details

Claims Management Regulation

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Course duration: 1 day(s). Click here for full details

Handling Client Money

Handling client money by general insurance intermediaries remains a key FSA concern, who continue to discover breaches of the Client Assets rules (CASS). These rules are likely to be tightened during 2010.

This workshop pro...

Course duration: 1 day(s). Click here for full details

Handling Complaints in a Regulated Environment

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Course duration: 1 day(s). Click here for full details

Managing Capital Resources

The FSA has spelt out its concerns that brokers may underestimate the risks they face. They can fail, as a consequence, to maintain realistic working capital and solvency which may expose the business to failure.

Simply mai...

Course duration: 1 day(s). Click here for full details

Money Laundering/Data Protection

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Course duration: 0.5 day(s). Click here for full details

Regulatory Supervision - Understanding ARROW

Understanding how the FSA goes about supervising regulated firms is a key knowledge area for governance competence of senior managers.

This workshop is designed for those in general insurance who:
- need to complete...

Course duration: 0.5 day(s). Click here for full details

Treating Customers Fairly

In 2009 the FSA plans to inspect over 4000 businesses and expects all regulated firms to provide proof of a TCF policy during an ARROW assessment. As with most FSA regulations the minimum level of expectation is not clearly ...

Course duration: 1 day(s). Click here for full details