When it comes to training and competence, it’s not always about finding the right training course or e-learning materials. Sometimes, it’s about addressing broader issues like compliance, HR systems and employee development challenges.

Our unique market position gives us an unparalleled insight into what training and competence really means for insurance businesses and how it looks in practice.

We offer a modular range of training and competence services, from which you can select on a “pick and mix” basis - or which we can package as part of a complete T&C consultancy service.

Here’s what’s available:

Design and implementation of competency frameworks

This crosses virtually every aspect of the employee–employer relationship, including performance management and appraisal, recruitment and selection, communication, reward, and of course training and development. We can design and implement competency frameworks from the ground up or in line with existing structures such as the CII’s framework.

Training Needs Analysis (TNA)

This process analyses organisational training needs and makes recommendations for appropriate development interventions that can get you where you want to be. More than just a 'quick fix', we help you identify what you need to secure the future development and success of your firm.

Organisational Development

This includes facilitating management planning, strategy development and related activities – as well as providng guidance and advice on programmes such as Investors in People advice.

HR Consultancy

For smaller firms or for those seeking the additional resource or a consultant, we can offer advice, guidance and support on any aspect of employee development, resourcing, reward or relations.

Treating Customers Fairly Consultancy

Because it is so intrinsic to T&C, we offer a TCF consultancy service comprising a fact find, diagnostic and recommendation for required solutions.

Training and Development

A TNA or other competency review will often result in the need for workshop training, e-learning, coaching and mentoring, assessments, or other training and development intervention, whether off-the-shelf or bespoke. Needless to say, we can help.

If the consultancy service you are looking for doesn't feature in the list above - just ask. It's more than likely we can provide the services you need.